1 - INTRODUCTION

The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we will do with your personal information.

When you access our website, we also automatically receive your computer's internet protocol - IP address - in order to obtain information that helps us learn about your browser and operating system.

Consent to the use of cookies in accordance with the terms of this policy, when you first access our website, allows us to use cookies every time you access our website.

2 - COLLECTION OF PERSONAL INFORMATION

The following types of personal information may be collected, stored and used when any of the situations below apply:

• Information about your computer, including your IP address, geographic location, browser type and version, and operating system;
• Information about your visits to and use of this website, including referral source, length of visit, page views, and website navigation paths;
• Information such as your name and email address, if you register on our website;
• Information such as your name and email address, if you subscribe to our emails and/or newsletters;
• Information you enter while using the services on our website;
• Information generated when using our website including: when, how often and under what circumstances you use it;
• Information relating to anything you buy, services you use or transactions you carry out through our website (where applicable), including name, address, telephone number, email address and credit card details;< /li>
• Information contained in any communications you send us by email or through our website, including the content and metadata of the communication;
• Any other personal information you submit to us.

Before you provide us with personal information about another person, you must obtain that person's consent to the disclosure and processing of that personal information in accordance with this policy.

3 - USE OF YOUR PERSONAL INFORMATION

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

• Administer our website and our business;
• Customize our website for you;
• Enable the use of the services available on our website;
• Send products purchased through our website;
• Provide services purchased through our website;
• Send statements, invoices and payment reminders, as well as collect your payments;
• Send commercial communications;
• Send email notifications specifically requested by you;
• Send our newsletter by email if you have requested it (you can inform us at any time if you no longer wish to receive the newsletter);
• Send you marketing communications relating to our business or the business of carefully selected third parties that we believe may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you may inform us at any time if you no longer wish to receive marketing communications);
• Provide third parties with statistical information about our users (but these third parties will not be able to identify any individual user from this information);
• Dealing with inquiries and complaints made by or about you in relation to our website;
• Keep our site secure and prevent fraud;
• Verify compliance with the terms and conditions governing the use of our website (including the monitoring of private messages, sent through our website's private messaging service) and other uses.

If you submit personal information for publication on our website, we will publish and use that information in accordance with the license you have granted us.

Without your express consent, we will not provide your personal information to third parties for their or a third party's direct marketing purposes.

4 - DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our holding company and all of its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

• To the extent we are required to do so by law;
• In connection with any ongoing or potential legal proceedings;
• To establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction);
• To the buyer (or potential buyer) of any business or asset that we are selling (or contemplating selling); and
• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, it is reasonably likely that such court or authority would order disclosure of that personal information personal information.

Except as set out in this policy, we will not provide your personal information to third parties.

5 - INTERNATIONAL DATA TRANSFERS (WHERE APPLICABLE)

The information we collect may be stored, processed and transferred between any of the countries in which we operate in order to allow us to use the information in accordance with this policy.

Personal information that you post on our site or submit for publication on our site may be available, over the internet, around the world. We cannot prevent the use or misuse of such information by third parties.

You expressly consent to the transfers of personal information described in this section 5.

6 - THIRD PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to information. We are obligated to provide them with information about your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be used by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than you or us. Thus, if you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

7 - RETENTION OF PERSONAL INFORMATION

This Section 7 sets out our data retention policies and procedures, designed to help ensure compliance with our legal obligations in relation to the retention and deletion of personal information.

Personal information that we process, for any purpose or purposes, shall not be kept longer than necessary for that purpose or purposes.

Notwithstanding the other provisions of this section 7, we will retain documents (including electronic documents) that contain personal data:

• To the extent we are required to do so by law;
• If we believe the documents may be relevant to any ongoing or potential legal proceedings;
• To establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction);
• For the performance of the commercial and administrative functions of our business.

8 - SECURITY OF YOUR PERSONAL INFORMATION

We will take appropriate technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

All electronic financial transactions (where applicable) carried out through our website will be protected by SSL "Secure Socket Layer" encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure and that we cannot guarantee 100% security with respect to data sent over the internet.

You are responsible for keeping the password used to access our website (where applicable) confidential; we will not ask for your password (except when you log in to our website).

9 - CHANGES

We may update this policy from time to time by posting a new version on our website. You should check this page from time to time to ensure that you understand any changes to this policy. We may notify you of changes to this policy by email, or through the private messaging system on our website.

10 - YOUR RIGHTS

You can instruct us to provide you with any personal information we hold about you; provision of this information will be subject to presentation of appropriate evidence of your identity; we will generally accept a certified copy of your ID plus an original copy of a utility bill showing your current address.

You can request that we delete any personal information about you from our records. The provision of this service will be subject to the presentation of appropriate evidence of your identity; We will generally accept a certified copy of your ID plus an original copy of a utility bill showing your current address. Please make your request using our contact page.

We may retain requested personal information to the extent permitted by law.

You can instruct us at any time not to process your personal information for marketing purposes.

In practice, you will generally either expressly agree in advance to the use of your personal information for marketing purposes, or we will provide you with the opportunity to opt out of the use of your personal information for marketing purposes.

11 - THIRD PARTY SITES

If our website includes links to third-party websites, we have no control over and are not responsible for the privacy policies and practices of third parties.

12 – COOKIES

Our website uses cookies. A cookie is a file containing an identifier (a sequence of letters and numbers) that is sent by a web server to and stored by a browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a browser and will remain valid until the defined expiration date, unless deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of the user's session, when the browser is closed.

Cookies typically do not contain any information that personally identifies a user, but the personal information we store about you may be linked to information stored in and obtained from cookies. We use persistent and session cookies on our website.

You can prevent the setting of cookies by adjusting your browser settings (see your browser help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in disabling certain functionality and features of a website.

THE FOLLOWING COOKIES MAY BE PRESENT ON THIS SITE:

• ACCOUNT: Used for managing the application process and general administration. These cookies will generally be deleted when you log out, however in some cases they may remain afterwards to remember your site preferences when you log out.
• LOGIN: Active when you are logged in, so we can remember that action. This saves you from having to log in every time you visit a new page. These cookies are normally removed or cleared when you log out to ensure that you can only access restricted features and areas when you log in.
• EMAIL NEWSLETTERS: Where email or newsletter subscription services are available, cookies may be used to remember whether you are already registered and whether to show certain notifications valid only for subscribed/non-subscribed users.< /li>
• ORDER PROCESSING: Where available for e-commerce or online payment facilities, cookies are employed to ensure that your order is remembered between pages so that we can process it properly.
• SURVEYS: When surveys and questionnaires are offered to gather statistical information in order to understand our user base more precisely, cookies will be used to remember who has already participated in a survey or to provide accurate results after changing pages.
• FORMS: When you submit data via a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
• SITE PREFERENCES: To provide you with an optimal experience on this site, we provide functionality to set your preferences for how this site performs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that may be affected by your preferences.

13 - THIRD PARTY COOKIES

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this website.

This website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the website and how we can improve your experience. These cookies may track things like how long you spend on the site and which pages you visit, so we can continue to produce engaging content.

For more information about Google Analytics cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things like how long you spend on the site or which pages you visit, which helps us understand how we can improve the site for you.

We periodically test new features and make subtle changes to the way the site looks. When we're still testing new features, these cookies may be used to ensure you receive a consistent experience for as long as you're on the site, while we understand which optimisations our users appreciate most.

As we sell products, it is important for us to understand statistics about how many visitors to our site actually make a purchase, and therefore this is the type of data these cookies will track. This is important to you as it means we can accurately make business predictions that allow us to analyze our advertising and product costs to ensure the best possible price.